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Ride Smarter, Not Harder.

Designed for all of you

How to connect the devices

Download the App

Turn on Bluetooth and location on your phone or tablet

Activate JBike

Cycling to slide magnets over JBike for connection.

*Please make sure the gap between the magnet and the device is less than 0.6mm

Activate JMate

Tap JMate to wake it up for connection.


Both icons should be colored when completed.

Check these steps before starting the game

Check state

Relative icons light up in the top left of lobby.

Calibrate Speed

Go to setting, switch to system tab, tap on speed calibration.

*Only exercise bikes need to be calibrated.

Enter scenes

The fitness data and heart icon will lighten up if connected.

Best Indoor Cycling Set

JBike+JMate only $78


JMate Tracker

The average price of one tracker is $39
*Please add both to the cart or the discount will not apply.



  • Does not pick up speed accurately?

    1. Choose the bike type from the drop-down on connection page.

    2. Connect to JBike.

      * If already connected, please disconnect and follow step1 to reconnect.

    3. Go to settings, switch to system tab and click speed calibration.

      *Only exercise bikes need to be calibrated.

    4. For manual calibration. Please reference tutorial video.

  • How to upload the data to Strava?

    Your workout records in Jacfit app is compatible with Strava! Here is how you upload your activity from Jacfit to Strava:

    1. In lobby, Tap on note icon on top right.

    2. Choose the exercise records and type you'd love to upload

    3. Tap on Strava icon on right-hand side.

  • Does the app support third-party devices?

    Jacfit app is exclusive and only for products from Jacfit.

  • Can I use the app with a phone or tablet?

    Sure, currently we support iOS and Android. You can get Jacfit app from App Store or Google Play

    * To run the app smoothly, we require a mobile device with at least 4GB RAM.

  • How to turn off the JBike and JMate devices?

    Our products will enter the sleep mode when not in use for a while (place JMate on a flat surface). You can wake JBike up by sliding the magnet over JBike and tapping JMate.

  • Can I share the devices with others?

    You can share the sensors with your household. Create different accounts and take turns to pair with the sensors. Your workout data will be recorded separately by account.

    *One device can only connect to one account at the same time.